Safety and rescue plan

Let’s work together to ensure everyone’s safety.

Safety and rescue plan

Emergency number 112


Information on the building’s rescue plan is located at different locations in different sites. The plan may be on the digital information screen, noticeboard or the ‘Omat Neliöt’ e-services.

You can improve fire safety by taking care of the following:

Electrical appliances

Make sure the lamps do not touch flammable materials. You should also be careful with halogen lamps that heat up during use.

Do not leave electrical appliances, such as household appliances or a clothes iron, on without supervision. During a holiday, unplug all appliances except for refrigeration appliances.

Place electrical appliances so that they are ventilated from all sides. Vacuum the dust from behind refrigeration appliances a couple of times a year and regularly clean other electrical equipment. Do not store anything on the cooker.

Only use CE-marked electrical appliances. Do not use defective electrical equipment. Electrical installations and repairs may only be performed by qualified professionals.

Dishwasher and laundry machine

Shut the water supply to the dishwasher and the laundry machine after use. Do not leave them on without supervision. Always order the installation of these machines from a professional so that the connections are installed correctly to avoid water damage. During installation, a drip tray must be placed under the dishwasher. Check with the property manager how the installation should be done.

Flammable items

Place candles securely and apart from each other so that they cannot fall down or flare up. Do not leave lit candles unattended. Do not make an open fire on the balcony. Smoking is only allowed at places designated for it.


Use only an electric grill on the balcony to ensure fire safety.


Make sure that children, animals or items cannot fall out of open windows. Do not open large windows, for example for washing, in windy weather. Always close large windows for the night and when you leave the apartment.


Do not dry laundry in the sauna or store excess items there. If the sauna heater accidentally switches itself on, for example due to a technical defect, the consequences may be life-threatening if there are easily flammable materials near the heater.


Do not leave cables hanging from the heating outlets in the parking space. Do not use the sockets indoors to charge electrical equipment located outdoors.

Fire alarm

The Rescue Act requires that each home must have a fire alarm for every 60 square metres. In newer buildings, the fire alarms are connected to the power grid and have a backup battery in case of power failure. If your home does not have a fire alarm provided by the housing company, purchase a sufficient number of alarms. Install the alarms in the middle of the ceiling in the bedrooms, living room and entrance hall. Check the alarm’s condition regularly and replace batteries as necessary.

Shared facilities

It is particularly important to comply with fire safety regulations on the use of shared spaces. Never leave items in hallways or other shared spaces that act as rescue routes in the event of an emergency. Fire doors from the hallways to the basement must always be kept closed.


Take good care of the keys to your home. Please do not attach your address or storage compartment number to your keys. If your key is lost, please contact our customer service immediately.

Real estate management contact information

Online services

While on holiday

It is advisable that you keep your home looking as if it is inhabited, even if you are away for a longer time. This will prevent outsiders from finding out about your home being empty. During a holiday, unplug all appliances except for refrigeration appliances. Also shut the water taps to the dishwasher and the laundry machine.

Suspicious activities

If you suspect that criminal activities, such as drug dealing, are taking place in your building, always contact the police.


If you are stuck in the lift between floors, press the alarm button and follow the instructions in the lift. The on-call services will be alerted, who will then call the lift maintenance company. Keep calm and wait for the maintenance worker to arrive. The lift is built so that it cannot drop down. The lift has air vents, so there is no fear of running out of air.

Do not use the lifts during a fire or another emergency.

In the event of a fire

If the fire is in your home

Exit the building. Close the doors when you leave the apartment. Also help others exit. You can try putting out a small fire with a fire blanket or fire extinguisher, if possible – but do not endanger your own safety or that of other people. If necessary, crawl or walk on all fours, since there is less smoke and heat close to the floor.

CALL 112 once you are in a safe place. When you call the emergency number, calmly tell the operator what happened and where. Answer their questions, listen to their instruction and only hang up when you are told to do so.

When exiting the building, use the stairs, as you may be trapped in the lift.

If there is a fire in a neighbouring apartment or the hallway

Stay in your apartment and keep the door closed – the smoke is life-threatening and kills quickly. Never go to the smoke-filled hallway.

CALL 112. Seal the gaps around the door with damp towels, for example. Wait for the rescuers on the balcony or by an open window. Get the rescuers’ attention by shouting or waving your hands. In an apartment building, each apartment forms its own fire department, which prevents the fire and harmful combustion gases from spreading from one fire department to another.

Civil defence shelters and protection

Public warning signal

The public warning signal is a rising and falling sound that lasts for one minute: the sound alternates between rising for 7 seconds and falling for 7 seconds. The all-clear signal is a continuous sound that lasts for one minute. The test signal is a continuous sound that only lasts for seven seconds.

If you hear the public warning signal

Go indoors. Close the doors, including the interior doors to different rooms, the windows, the air vents, the ventilation system and the water taps. Switch off all lights and appliances. Listen to the radio and follow the instructions given. Avoid using the phone to free up the telecommunications for the rescue authorities.

When you are leaving for a civil defence shelter

Take your outdoor clothes with you. Use the stairs, and instruct others to come to the shelter with you. Do not use the lift due to the risk of power failures. Avoid crowding the places.